Govt offers services through SMS

New Delhi, Dec 24 (KNN) Citizens can now directly interact with Central Government Departments through short messaging service (SMS) via ‘Mobile Seva’, which provides an integrated platform for delivery of government services also through USSD, IVRS, CBS, LBS, or mobile applications installed on the mobile phones.
 
The Centre yesterday launched the national mobile governance service – Mobile Seva, which was dedicated to the citizens by Secretary, Department of Electronics and Information Technology (DeitY), J Satyanarayana, at a function organized here at DeitY, Electronics Niketan.

“Mobile Seva aims to provide government services to the people through mobile phones and tablets. It has been developed as the core infrastructure for enabling the availability of public services through mobile devices,” according to a statement by Ministry of Communications & Information Technology.
 
Mobile Seva enables the integration of the mobile platform with the common e-Governance infrastructure consisting of State Data Centers (SDCs), State Wide Area Networks (SWANs), State and National Service Delivery Gateways (SSDGs/NSDG).
 
It enables a government department to integrate both web and mobile based services seamlessly and enhances the access to electronic services tremendously leveraging the very high penetration of mobile phones, especially in rural areas.
 
“Availability of government‐wide shared infrastructure and services enables rapid development and reduced costs for the departments in rolling out mobile based services,” the statement added.

Currently, 833 central and state government departments are using Mobile Seva for providing SMS-based services, and over 55.25 Crore SMS notifications have been sent to citizens for various mobile based services.
 
“Citizens can now directly interact with Government Departments through SMS. As on date, 254 public services have been made available to the citizens,” the statement said.
 
A Mobile Applications Store (m-App Store) has also been developed by DeitY as part of Mobile Seva. The Mobile Governance Portal and the m-App Store can be accessed at http://mgov.gov.in/.
 
The m-Appstore currently hosts over 240 live mobile applications. The live applications can be downloaded and installed free of cost on a mobile phone by any person. 

The Mobile e-Governance Service Delivery Platform (MSDP) is an initiative by the department of electronics and information technology’s Centre for Development of Advanced Computing (CDAC).