Operational Operating System
  • Category: Information Technology enabled services
  • Keywords: Network management systems Service delivery Service fulfillment, including the network inventory, activation and provisioning Service assurance Customer care OSS Networks fault management network inventory
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Description

Operations Support Systems (OSS), or Operational Support Systems are computer systems used by telecommunications service providers to manage their networks (e.g., telephone networks). They support management functions such as network inventory, service provisioning, network configuration and fault management. Together with Business Support Systems (BSS), they are used to support various end-to-end telecommunication services. BSS and OSS have their own data and service responsibilities. The two systems together are often abbreviated OSS/BSS, BSS/OSS or simply B/OSS. An OSS covers at least the following five functions: Network management systems Service delivery Service fulfillment, including the network inventory, activation and provisioning Service assurance Customer care