RCS

Description

RCS stands for Rich Communication Service. RCS Messaging is the next generation of SMS, providing a mobile app's rich functionality in messages. No installing, no downloading. Just tapping. The overall aim of RCS is for it to eventually replace SMS and MMS messaging, the formats we're all familiar with as they have been around for years. RCS messaging is very much like WhatsApp, where live chat can take place, including multi-media support, with everything handled via the data network. The flow of conversation between your agent and a user is similar to a conversation between two people, with each party taking turns speaking, listening, and responding to the other. Your RBM agent initiates conversations with users.