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Contact Detail

Ileads Auxiliary Services Private Limited

Street Address: Rear Block, Kailash Tower, EC Road

City: Dehradun

Province/State: Uttarakhand

Country: India

Additional Information

Business Details: Honored as “Award winner for India 500 Startup Awards 2019” and recognized by the “Department for Promotion of Industry and Internal Trade” as one of the fastest growing start ups, Ileads Auxiliary Services PVT LTD has expertise in Non-Voice and Voice projects like Client on-boarding, Telesales & Support, Data entry, Recruitment, Customer Satisfaction Surveys, Collections etc. We are a team of 200+ professionals with experience in various domains together with a state of art infrastructure. Our purpose is to let our clients focus on business strategies and growth while we do all support services needed for their organization to grow at an affordable expense. We have delivered various projects related to tele calling and data entry processes of varying complexities for our clients spread across the globe. We focus on business support services which ensure increased efficiency and competitive advantage for our clients’ business and thus to their end users.

Business Type: Service Sector

Keywords: TeleCalling, Telesales, Telepromotions, Telemarketing, Outbound Lead Generation, Outbound Collections, Customer Support, Customer Satisfaction Survey

Office Location: Uttarakhand

Email Support
  • Category: Call Centres
  • Keywords: Email Support
  • Manufacturer Name:
  • Packing size:
  • Price: ₹18,500

Description

We have an entire process built around email management and work with our clients to develop email KPIs during the implementation phase. We manage email flow, response time and quality of work. Much of the success of our email programs is based on the agent training and development of their writing skills. We realize that continuing to build your brand is paramount to our success and a responsibility we don’t take lightly. Ensuring that the written responses have proper grammar and tone of the brand is essential to the overall outcome of the email support. We also ensure the timeliness and accuracy of the responses. Customers demand swift resolution and we prepare our digital environments with the tools necessary to deliver.