CESC subsidiary Firstsource Solutions appoints Stephanie Wilson to head European operations

KOLKATA: RP-Sanjiv Goenka group company Firstsource Solutions LtdBSE 3.26 %, a global provider of customized business process management (BPM) services and also India's only listed business process management company announced the appointment of Stephanie Wilson as executive vice president, European Operations.


In this role, Stephanie will be responsible for client engagement and operations in Europe.


Stephanie joins Firstsource from Teleperformance, where she held the positions of chief operating officer, She was also the managing director at TSYS Managed Services, a global payment company. She has previously also been with
Convergys, where she spent 14 years in various roles including VP of Client Services International, VP of Operations EMEA, and General Manager UK and its offshore centres.


Commenting on the announcement, Rajesh Subramaniam, MD and CEO, Firstsource Solutions said in a statement: "Europe is a major growth market for Firstsource, where we will continue to invest and develop our business. Stephanie's appointment to the team reinforces our European focus and commitment to enhancing our presence in this region."

Stephanie Wilson, EVP - Operations, added "The company has a strong presence in the UK & Ireland. Firstsource has a well established reputation for customer excellence and a roadmap of new products to differentiate itself in the marketplace. I look forward to being part of the company's future success."