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Street Address: A-94/10, second floor, sector-58

City: Noida

Province/State: Uttar Pradesh

Country: India

Additional Information

Business Details: Mas Callnet India P. Ltd is a premium BPO services provider, which started its operation in 2003 with its base in Delhi. Since then, we have gained vast experience as the most reliable business outsourcing solutions. Our huge network of clientele manifests our strong base in the industry. We offer an integrated set of services to ensure end to end solutions for our clients. A team of competent experts & techies is dedicated to attaining sustainable competitive advantage to their core business in addition to ensure the highest productivity at lowest cost. With years of experience, we have acquired excellent expertise & in-depth insights of varied business processes. Our team is competent enough to provide simplified solutions to different glitches that arise within or outside the organization or across the industry spectrum. I would like to use this opportunity to share with you that we have a National foot print and our USP is that we offer our client complete integrated solution of reaching out to customers both virtually through our various contact centres and strong field force for any field support to complete the transaction be it sales/ verification / collection/delivery/ or retention.

Business Type: Service Sector

Keywords: BPO services, Outsourcing solutions, KPO, Market research, Background verification, EKYC, Call centre services, Business Process Outsourcing, Knowledge Process outsourcing, Mystery audits, Inbound call centre, Outbound call centre, IVR based solutions, Cloud telephony, Pay as you go customer service, Cloud based solutions, Auto predictive dialer, Software, Sales and marketing CRM, omni-channel management, customer support, customer care services

Office Location: Uttar Pradesh

Started in 2003, Team MAS is among the pioneers in the field of providing phenomenal business process outsourcing solutions.

Since the inception, we have surpassed expectations in providing end to end support solutions to clients across all verticals. Our unique methodology of using People, Process, and Technology in the most innovative manner has enabled us to provide exemplary customized solutions at cost smart costs.

With years of experience in providing customized solutions to our clients, we are always striving to innovate for every client’s specific needs

Dialdesk: One of our premium brands

Dialdesk is one of its kind of unique customer service solutions for businesses of all sizes and especially for SMEs and MSMEs’.  It’s an amalgamation of a CUSTOMIZABLE CRM | CLOUD TELEPHONY | AI ENABLED TECHNOLOGY | OMNI-CHANNEL | 24 x 7 HUMAN SUPPORT solution. The best part is that this also comes in a “pay as you go” model.

Apart from its unique focus on providing the best customer experience in each interaction.  It also does the following: